Our Producer Community
We’re building a community of growers and producers, enabling them to market their provenance assured foods among those from other like-minded producers to consumers from across the UK and Europe. Meanwhile with the support of our Producer Services Team, accounting, and back office systems producers get on with growing and running their business.
Optimising B2C
By working directly with growers and producers Provenance Hub helps them to scale and grow their brand and business, as well as to build sales and loyal customers in new markets.
Showcasing their brand and selling products to Provenance Hub’s customers on our food market allows our community of producers to retain a higher percentage of retail margin that would be lost through sales via wholesalers and distributors.
Provenance Hub offers a transparent, simple, commission-based pricing structure and acts at the contracting party with it’s customer, taking care of any cross border VAT / tax collection and liability, as well as managing all customer service issues.
Opportunity
Provenance Hub enables its community of producers to reach customers in their home and other European markets through its multi-language, multi-currency store.
By working on an invitation-only basis with our curated selection of the best growers and producers, we offer our community new cross-sell opportunities, as well as overcoming consumer lethargy to single category producer sites.
Meanwhile our Producer Office allows producers to track sales that we make, view and dispatch orders, as well as manage invoicing and payments for sales that are made.
Our Producer Services Team are just a message or call away and there to help make working with us simple.
Simplicity
We work with you to understand your business and your products. Our Marketing Team take care of content and asset creation, while our Producer Services Team take on the ‘heavy-lifting’ of product creation on our site, leaving our community to get on with running their business and creating fabulous tasting, mouthwatering foods.
Producer Office
All producers have access to our 'back office' site, that we call Producer Office, from where you can manage product listings, view and dispatch orders as well as view and manage payouts for dispatched orders. Of course our team are always on hand to help if needed.
For those running your own shop using Shopify it is even easier to integrate and work with us, as using our Direct Connect functionality (an app install on your store) we can directly connect your existing Shopify store to our platform. This enables direct syncing of all product data (including stock levels), whilst new orders flow directly into your Shopify store. This ensures that not only are products always up to date, but that orders can be managed within your existing Shopify store. A simple, easy and effective solution.
Our Pricing
We understand that every producer has their own pricing model, so we have developed a unique proposition that ensures we can deliver a profitable business stream for you. This is made up of a 'referral fee' - a percentage of the total order value for each order that makes up our service fee, and a 'shipping bonus' - an agreed fee that we payout for each order dispatched.
Once we understand your average item, and average order value, and product we use these two variables create a custom pricing proposal, setting a respective referral fee and agreed shipping bonus. Our monthly Service Fee of £25.00, is chargeable for as long as a producer and their products are listed on our site, however when we start working together the first month is always free, and on us. Or at signup producers can agree to place our 'Find us on Provenance Hub' customised colour matched logo in the footer of every page of their website (see ours) that links to their products on our store and we will waive our service fee forever.
What's it like working with us?
“As a specialist supplier of raw English honeys to high-end restaurants, the lockdown of the hospitality industry hit us extremely hard and we had to do a rapid switch to retail. Several companies approached us to do online marketplace sales and we always said a polite no thank you. If we were going to sell online, we wanted to do it ourselves in order to retain complete control of our brand and how our product is sold. And then we started talking to Provenance Hub ….and realised that we had connected with people who feel as passionately about food authenticity and terroir as we do. We made a very rapid decision to work with Nick and his team.”
“It is a delight being part of the Provenance Hub community. Right from the beginning, they have worked their socks off to help and support us and it is a real collaboration. Our products are beautifully showcased and their skills as digital marketeers have given us an online presence and order flow that we could never have achieved so quickly on our own. And being part of a multi-product platform creates valuable cross-selling opportunities with other like-minded producers. This is a real community of people who, like us, believe wholeheartedly in small batch production, quality and individuality.”
Sarah Wyndham Lewis - Bermondsey Street Bees
Eligibility
We work with a wide and varied selection of independent, artisanal and authentic producers. We would encourage you to read our Provenance Assured and Provenance Matters pages, as well as to browse our existing producers and products to be sure that you understand what we are looking for from those we invite to join our producer community. If you feel that you, your business and products are a good fit, then we'd love to hear from you.
Existing Producer Quick links
